Chat Directly, Never Lose a Thread
Private, per-market conversations between hosts and vendors — on the web and in the app. Every message also sends an email notification so nothing slips through the cracks.
Real-time chat
Messages deliver instantly with read receipts — both web and mobile app.
Email notifications
Every message triggers an email to the recipient so they never miss it.
Per-market threads
Conversations are tied to specific markets — context is always clear.
Reach Any Vendor in Seconds
No more hunting through emails or texting personal numbers. Every vendor conversation lives in one place, tied to the market it belongs to:
Message from the vendor table
Click the message icon on any vendor row and select “Message vendor” — you're in the thread instantly.
Start a new conversation anytime
Open the Messages page and click the compose button to search for any vendor and start a new thread.
Vendors are always notified
Every message you send triggers an email to the vendor. They can reply directly from their inbox or from the portal.
All threads in one inbox
The Messages page shows every active conversation across all your markets. A blue dot in the nav means something new is waiting.
What time can we set up on Saturday?
You: Booth 14 is confirmed for you.
You: See you at 8am!
Spring Artisan Market
Approved · Booth 7
New message from Spring Artisan Market
“Hi! Just confirming your booth location for Saturday.”
Stay Connected with Every Organizer
Vendors can reach market organizers directly — no digging for contact info, no cold emails:
Message host from the dashboard
Every market card on your vendor dashboard has a “Message host” button — one click opens the conversation.
Start new conversations via Messages
Use the compose button on the Messages page to find and message any organizer, even for a new market.
Get notified by email too
When an organizer messages you, you get an email with the message and a direct link back to the thread.
How it works
From open to replied in under a minute — on web or mobile.
Open a thread
Click "Message vendor" from the vendor table, or open the Messages page and hit the compose button.
Type and send
Type your message and hit Enter. It delivers instantly to the recipient's portal and mobile app.
Email backs you up
The recipient also gets an email notification — so even if they're not logged in, they won't miss it.
Nobody misses a message
Real-time chat is great when both parties are online. But vendor events are busy. That's why every DM also sends an email — a reliable backup that reaches people wherever they are.
- Read receipts show when a message has been seen
- Unread dot in the nav so you know at a glance
- Email link goes straight back to the thread
- Reply directly from email or from the portal
New message from Spring Artisan Market
“Hi! Booth 7 is confirmed for you this Saturday. Can you arrive by 8am for setup?”
What the vendor receives in their inbox